About Us

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Our Purpose
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Fair rates and
secure savings
To provide loans at fair rates and secure, accessible savings to people living or working in Hertfordshire.
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Alternative to
commercial banks
To provide a real alternative to commercial banks as we are led by volunteer members for the benefit of our members.
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Provide key services to
support our community
To provide key services to support our members manage their money and build savings for the future so that our members and the local community prosper.
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Our Commitment

We contribute to supporting the financial wellbeing of members in our local Community by enabling more people to access loans at fair rates and to save for the future.

We respect your privacy. Our full privacy notice is here

We are the trading name of St Albans District Credit Union.

St Albans Community Bank is committed to providing an excellent service to its members and customers. If however you are not satisfied with the service you receive, we hope to be able to resolve any issue quickly. If not, we have a formal complaints procedure, details of which are available by emailing
complaints@stalbanscommunitybank.co.uk.

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BECOME A MEMBER CONTACT US
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Become a Member

Becoming a member is easy! Anyone who lives and/or works in Hertfordshire can join. We’ll need to check your identity.

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Become a Volunteer

We aim for a culture of equality, diversity and inclusivity among our volunteers as well as to represent our local community and our members.

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Our Team

We are run and managed almost entirely by unpaid volunteers. Like every other UK financial organisation, we have a Board which reports regularly to the authorities (Financial Conduct Authority and Prudential Regulation Authority) and prepares the accounts.

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What is a community bank?

We are a local not-for-profit financial co-operative run by members for members. We provide affordable loans and safe savings to the community in the St Albans district.

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Our Hub

Keep up to date with our latest news, resources and financial wellbeing

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December 1st 2025
Engage Card – Important Information
It's been announced that the Engage Card is being closed down. Please be aware of what this means for members who have an Engage Card.  Engage pre-paid cards have been available to  Credit Union members in the UK but will no longer be available. More details can be found at  https://engageaccount.com/ If you have an Engage Card account, this will soon be transferring to another Pre-Paid Debit Card provider. You may have already seen a communication from Engage about their acquisition by SuitsMe. Engage will contact you with specific details on the timeline of the account closure. ...
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November 6th 2025
The rising tide of illegal money lending
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October 14th 2025
International Credit Union Day 16th October 2025
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April 8th 2025
St Albans Community Bank Supports The Campaign To End Illegal Money Lending
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Financial Services Compensation Scheme (FSCS)

You can sleep easy at night knowing your money is safe and protected under the financial services compensation scheme.

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St Albans Community Bank is the trading name of The St. Albans District Credit Union which is authorised by the Prudential Regulation Authority and regulated by the Financial Regulation Authority and the Prudential Regulation Authority, FRN 213794. Registered in England & Wales company number IP00662C.

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